We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.

Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.

Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness, and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust, and secure, by performing regular upgrades, enhancements, and maintenance.

Considering the above, SARS Digital platform upgrades are scheduled for:

Friday, 27 June 2025 from 18h00 to 22h00.

During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.

Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness, and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust, and secure, by performing regular upgrades, enhancements, and maintenance.

Considering the above, SARS Digital platform upgrades a rescheduled for:

Friday, 20 June 2025 from 18h00 to 22h00.

During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.

We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.

Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.

An issue is being experienced with some Customs Supporting Documents ID codes resulting in successfully submitted supporting documents not attaching to cases.

This will be evidenced by not receiving a CUSRES 33 confirming the attachment of the token-id as was received on the submission.

The issue is mainly related to the use of Document ID code “TRD”.

If this code was used, please resubmit supporting documents using another code as per the below list.

We apologise for any inconvenience caused.

Please use the codes as listed below until further notice while this is being addressed. We will advise once the issue has been addressed.

The NEW SARS EDI Bulletin Board is fully operational

Test Environment Status

• DPS (Declaration Processing System) Available

• CPS (Cargo Processing System) Available

• E@syFile (Supporting Documents) Available

Useful links:

SARS EDI Message Implementation Guidelines (MIGs)

Manual for Completion of Declarations

Customs Clearance Status Response Codes

RCG Code Lists

RCG Web Page

Supporting Document [E@sy-Doc/Scan/Packager] Utilities