| Description | Date Reported | Time Reported | Date Resolved | Time Resolved | Message Type | Status |
Manifest arrival and exit messages received from 3 June 2023 at 20h00 will be reprocessed as from 14h00 on 10 June 2023.
It is possible that you may receive duplicate arrival and exit messages (statuses 40 and 41).
We apologize for the inconvenience this may cause.
| 2023-06-10 | 12:07 | | | Information | Information |
Upgrade of the SARS Customs Digital Platform from 9 to 10 June 2023
9 - 10 June 2023 - Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms & technology infrastructure. In order to providec larity & certainty, make it easy for taxpayers & traders to comply with their obligations and building public trust and confidence, our technology assets have to demonstrate the highest levels of availability, robustness and security.
Pursuant to our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms & technology infrastructure are available, robust & secure, by performing regular upgrades, enhancements, and maintenance.
In the light of the above, Customs Systems upgrades are scheduled for Friday, 9 June from 20:00 PM to Saturday 10 June 2:00 AM and Saturday 10 June from 14:00 PM to 20:00 PM. During this time, you may experience intermittent service interruption on our Customs Digital Platform.
| 2023-06-09 | 16:30 | | | Maintenance | Scheduled |
|
An issue is was experienced on declaration processing.
Issue resolved for declarations submitted after 12:07.
Backlog of declarations submitted before 12:07
Please do not resubmit.
| 2023-06-08 | 11:49 | 2023-06-08 | 17:10 | Issue | Resolved |
|
An issue is being experienced with processing of Road Manifests
CUSRES 39 - Technical issue being sent
Please DO NOT resubmit
| 2023-06-07 | 06:00 | 2023-06-07 | 10:00 | Issue | Resolved |
|
There is currently an issue with Road Manifest processing.
Intermittent issues with declaration processing are also being experienced.
Backlog processing
| 2023-06-05 | 06:10 | 2023-06-06 | 18:21 | Issue | Resolved |
|
There is currently an issue with Declaration processing following maintenance.
| 2023-06-03 | 23:00 | 2023-06-05 | 03:45 | Issue | Resolved |
|
A delay is being experienced with cargo (CPS) responses.
For priority consignments, please request operations to mark for arrival with manifest number as per the declarations.
Operations has been informed of the system issue.
Please resubmit if have no response received.
| 2023-06-02 | 10:48 | 2023-06-02 | 22:32 | Issue | Resolved |
Please note, there will be systems maintenance at SARS on Saturday, 03 June 2023, from 20h00 to23h00.
The maintenance will affect Declaration Processing [DPS], Road Manifest Processing [CPS/RCG] and RLA from Saturday, 03 June 2023, from 20h00 to 23h00.
Stakeholders are therefore urged to submit priority Goods Declarations (bills of entry) and priority Road Manifests by 19h00 on Saturday 03 June 2023 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
| 2023-05-31 | 14:15 | 2023-06-05 | 03:45 | Maintenance | Resolved |
|
A delay is being experienced with declaration (DPS) and cargo (CPS) responses.
| 2023-05-29 | 12:15 | 2023-05-29 | 14:45 | Issue | Resolved |
|
A delay is being experienced with declaration (DPS) and cargo (CPS) responses.
| 2023-05-24 | 10:55 | 2023-05-24 | 14:00 | Issue | Resolved |
Please note, there will be systems maintenance at SARS on Friday, 19 May 2023, from 20h00 to24h00.
The maintenance will affect Declaration Processing [DPS] and Road Manifest Processing [CPS/RCG] from Friday, 19 May 2023, from 20h00 to 24h00.
Stakeholders are therefore urged to submit priority Goods Declarations (bills of entry) and priority Road Manifests by 19h00 on Friday, 19 May 2023 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
| 2023-05-16 | 11:00 | 2023-05-19 | 21:45 | Maintenance | Resolved |
|
A delay is being experienced with declaration (DPS) and cargo (CPS) responses.
| 2023-05-15 | 10:00 | 2023-05-15 | 14:00 | Issue | Resolved |
The NEW SARS EDI Bulletin Board is fully operational 
| 2016-07-08 | 17:30 | | | Information | Information |