| Description | Date Reported | Time Reported | Date Resolved | Time Resolved | Message Type | Status |
Achieving our Vision of a smart, modern SARS with unquestionableintegrity that is trusted and admired is of paramount importance. Pivotal tothe delivery of our vision are our digital platforms and technologyinfrastructure. To provide clarity and certainty, make it easy for taxpayersand traders to comply with their obligations and building public trust andconfidence, our technology assets must demonstrate the highest levels ofavailability, robustness and security.
In accordance with our Vision andStrategic Objectives, which include modernising our systems to provide Digitaland Streamlined online services, we are hard at work ensuring that our digitalplatforms and technology infrastructure are available, robust and secure, byperforming regular upgrades, enhancements and maintenance.
Considering the above, SARS Digital platform maintenance isscheduled for:
Friday, 19 June 2026 from 18h00 to 22h00,
Saturday, 20 June2026 from 14h00 to 20h30.
During this time, you may experience intermittent serviceinterruption on our eFiling, Tax and Customs Digital Platforms.
| 2026-06-19 | 08:05 | | | Maintenance | Scheduled |
Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.
In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, by performing regular upgrades, enhancements and maintenance.
Considering the above, SARS Digital platform maintenance is scheduled for:
Friday,12 June 2026 from 18h00 to 21h00,
Saturday, 13 June 2026 from04h00 to 07h00,
Saturday, 13 June 2026 from20h00 to 03h00, Sunday 14 June 2026,
Sunday, 14 June 2026 from10h00 to 18h30.
During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.
| 2026-06-11 | 16:10 | 2026-06-14 | 21:25 | Maintenance | Resolved |
Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.
In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, by performing regular upgrades, enhancements and maintenance.
Considering the above, SARS Digital platform maintenance is scheduled for:
Saturday,06 June 2026 from 20h00 to 01h00, Sunday 07 June 2026,
Sunday,07 June 2026 from 09h00 to 13h00.
During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.
Responses(CUSRES messages) to transactions submitted during this time will be delayed.
Stakeholders are therefore urged to submit all Goods Declarations (bills of entry) and Road Manifest, especially those deemed priority, by Saturday,06 June 2026 @ 19h00.
| 2026-06-05 | 09:25 | 2026-06-06 | 23:45 | Maintenance | Resolved |
Where no response on CUSDEC / CUSCAR messages from Yesterday 28 May 2026 between 13h00 and 15h00 please resubmit if not already done so. For those with only a duplicate rejection(Status 9) or with no CUSRES response please provide consolidated list to the EDI Team via email
| 2026-05-29 | 12:08 | | | Notification | Information |
We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.
Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.
| 2026-05-28 | 14:10 | 2026-04-28 | 20:00 | Issue | Resolved |
Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.
In accordance with our Vision andStrategic Objectives, which include modernising our systems to provide Digitaland Streamlined online services, we are hard at work ensuring that our digitalplatforms and technology infrastructure are available, robust and secure, byperforming regular upgrades, enhancements and maintenance.
Considering the above, SARS Digital platform maintenance isscheduled for:
Saturday, 30 May2026 from 04h00 to 08h00.
During this time, you may experience intermittent serviceinterruption on our eFiling, Tax and Customs Digital Platforms.
| 2026-05-28 | 11:50 | | | Maintenance | Scheduled |
|
Test Message
| 2024-01-15 | 14:20 | | | Information | Information |
An issue is being experienced with some Customs Supporting Documents ID codes resulting in successfully submitted supporting documents not attaching to cases.
This will be evidenced by not receiving a CUSRES 33 confirming the attachment of the token-id as was received on the submission.
The issue is mainly related to the use of Document ID code “TRD”.
If this code was used, please resubmit supporting documents using another code as per the below list.
We apologise for any inconvenience caused.
Please use the codes as listed below until further notice while this is being addressed. We will advise once the issue has been addressed.
|
CODE LIST 23 - Supporting Document Codes |
|
Document ID |
Document full name |
|
ACW |
Approval confirmation for warehousing |
|
ADD |
SAD 507 additional information / produced document |
|
AGO |
AGOA certificate |
|
BCL |
SAD 505 bond control |
|
CBR |
CBRTA certificate |
|
CLI |
Clearing instructions |
|
CTA |
Certificate A |
|
COO |
DA 59 |
|
DCC |
Duty Credit Certificate (DCC) |
|
DGS |
Dangerous goods |
|
EUR |
EUR1 certificate |
|
GSP |
GSP certificate |
|
HFX |
DA 304 and DA 304A |
|
ICA |
ICASA certificate |
|
INV |
Invoice |
|
IRC |
Import Rebate Credit Certificate (IRCC) |
|
ITP |
ITAC permit |
|
KPC |
Kimberley Process Certificate |
|
LAB |
Labelling requirement |
|
LIT |
Product literature |
|
LOA |
SABS Letter Of Authority (LOA) |
|
OTH |
Other |
|
PKL |
Packing List |
|
PPT |
DA 70 - Provisional payment |
|
SAD |
SADC certificate |
|
SBE |
DA 22 Sight Bill of Entry |
|
SCA |
Stage consignment authorisation |
|
SEA |
DA 73 Special and Extra Attendance |
|
SLS |
Sales contract |
|
TAR |
Tariff determination |
|
TDN |
Transport document |
|
TMP |
DA 65 |
|
TRC |
SAD 502 transit control |
|
VAL |
Value determination |
|
VAT |
VAT 262 |
|
VEC |
VAT Exemption Certificate |
|
WBC |
Weighbridge certificate |
| 2023-11-28 | 08:29 | | | Information | Information |
The NEW SARS EDI Bulletin Board is fully operational 
| 2016-07-08 | 17:30 | | | Information | Information |