| Description | Date Reported | Time Reported | Date Resolved | Time Resolved | Message Type | Status |
Please note, there will be systems maintenance at SARS on Friday , 14 January 2022, from 18h00 to 20h00 .
The maintenance will affect DPS on Friday 18h00 to 20h00.
Stakeholders are therefore urged to submit priority Declarations by 17h00 on Friday, 14 January 2022 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
| 2022-01-13 | 11:21 | 2022-01-14 | 20:45 | Maintenance | Resolved |
|
There are intermittent issue experienced with AS2 and AS3 communication.
| 2021-12-24 | 07:25 | 2021-12-24 | 08:30 | Issue | Resolved |
Good Day Everyone,
Please note, there will be systems maintenance at SARS on Friday , 10 December 2021, from 18h00 to 21h00.
The maintenance will affect Road Manifest Processing [CPS/RCG] from 18h00 to 21h00.
Stakeholders are therefore urged to submit priority Road Manifests by 17h00 on Friday, 10 December 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
| 2021-12-07 | 16:15 | 2021-12-10 | 21:45 | Maintenance | Resolved |
Good Day Everyone,
Please note, there will be systems maintenance at SARS on Friday, 3 December 2021, from 18h00 to 20h00.
The maintenance will affect Declaration Processing [DPS] from 18h00 to 20h00.
NOTE: Advance Payment Notification (APN) functionality will be deployed.
Stakeholders are therefore urged to submit priority Goods Declarations (bills of entry) by 17h00 on Friday, 3 December 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
| 2021-12-02 | 12:00 | 2021-12-03 | 20:30 | Maintenance | Resolved |
SARS Remedy Portal will be upgraded on Saturday 4 December 2021 between 18h00 and 18h40.
Users will prompted to change their password the first time they login after we go live.
From there on they have to reset their password every 30 days.
Stricter passwords are also required, one lower case, one upper case and a special character and it must be at least 8 characters long.
If your account is locked, please email your Username to Mariaan Dames <mdames@sars.gov.za> and request for the password to be reset. For any enquiries please contact : SARS IT Services +27 860 12 12 14
| 2021-12-02 | 09:50 | | | Information | Scheduled |
Please be advised that the SSL certificate for Customs Supporting Documents will be updated Friday 26 November 2021 between 19h00 and 19h15 .
The change is not anticipated to impact the service as the actual duration is 2 seconds.
Should you get a failure, just retry the submission, and should then be successful.
In the unlikely event that you still experience failures, a restart of sending application would be recommended.
| 2021-11-24 | 12:45 | 2021-11-26 | 19:15 | Maintenance | Resolved |
Please note, there will be systems maintenance at SARS on Friday , 26 November 2021, from 20h00 to22h00.
The maintenance will affect DPS from 20h00 to 22h00. There will be no changes to the DPS application as part of the maintenance.
Stakeholders are therefore urged to submit priority Declarations by 19h00 on Friday, 26 November 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
| 2021-11-18 | 11:00 | | | Maintenance | Cancelled |
Good Day Everyone,
Please note, there will be systems maintenance at SARS on Friday, 12 November 2021, from 18h00 to 20h30.
The maintenance willaffect DeclarationProcessing [DPS] and Road Manifest Processing [CPS/RCG] from 18h00 to 20h30.
Stakeholders are therefore urged to submit priority Goods Declarations(bills of entry) and Road Manifests by 17h00 on Friday, 12 November 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
| 2021-11-10 | 11:35 | 2021-11-12 | 20:25 | Maintenance | Resolved |
|
An issue is being experienced resulting in CUSRES 39's for some CUSDEC transactions.
| 2021-11-08 | 08:00 | 2021-11-08 | 11:30 | Issue | Resolved |
Good Day Everyone,
Please note, there will be systems maintenance atSARS on Friday , 05 November 2021, from 20h00 to 22h00.
The maintenance will affect Road Manifest Processing [CPS/RCG] from 20h00 to 22h00.
Stakeholders are therefore urged to submit priority RoadManifests by 19h00 on Friday, 05 November 2021 to avoid any delays.
Customs services will be available during maintenance atland border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
| 2021-11-03 | 12:45 | | | Maintenance | Cancelled |
Please note, there will be systems maintenance atSARS on Saturday, 23 October 2021, from 20h00 to 22h30.
The maintenance will affect Customs SupportingDocument submissions only.
Stakeholders are therefore urged to submit prioritysupporting documents by 19h00 on Saturday, 23 October 2021 toavoid any delays.
Customs services will be available duringmaintenance at land border posts should you require any assistance.
| 2021-10-21 | 14:25 | | | Maintenance | Scheduled |
Please note, there will be systems maintenance at SARS on Saturday, 23 October 2021, from 20h00 to 22h30.
The maintenance will affect Customs Supporting Document submissions only.
Stakeholders are therefore urged to submit priority supporting documents by 19h00 on Saturday, 23 October 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
| 2021-10-21 | 14:25 | 2021-10-24 | 01:55 | Maintenance | Resolved |
Please note, there will be systems maintenance at SARS on Friday, 15 October 2021, from 22h00 to Saturday 16 October 2021 at 01h00.
The maintenance will affect Declaration [DPS] and Manifest Processing [CPS/RCG] as well as all AS3 communications.
Stakeholders are therefore urged to submit priority Declarations and Road Manifests by 21h00 on Friday 15 October 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
| 2021-10-14 | 09:15 | 2021-10-16 | 02:00 | Maintenance | Resolved |
Good Day Everyone,
Please note, there will be systems maintenance at SARS on Friday , 08 October 2021, from 18h00 to 21h00.
The maintenance will affect Road Manifest Processing [CPS/RCG] from 18h00 to 21h00.
Stakeholders are therefore urged to submit priority Road Manifests by 17h00 on Friday, 08 October 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
| 2021-10-07 | 08:35 | 2021-10-08 | 21:05 | Maintenance | Resolved |
|
An issues is being experienced with Cargo (RCG / CPS) processing
| 2021-10-04 | 23:05 | 2021-10-04 | 11:40 | Issue | Resolved |
|
An issues is being experienced with Cargo (RCG / CPS) processing
| 2021-10-02 | 17:20 | 2021-10-02 | 19:40 | Issue | Resolved |
|
Pleasenote that Vanrooyenshek border post is experiencing water issues and iscurrently closed to avert a health and safety crisis, and will open once waterhas been made available.
| 2021-09-30 | 12:30 | 2021-10-01 | 09:00 | Notification | Resolved |
Good Day Everyone,
Please note, there will be systems maintenance at SARS on Friday , 01 October 2021, from 18h00 to 21h00.
The maintenance will affect Declaration Processing [DPS] from 18h00 to 20h00 and Road Manifest Processing [CPS/RCG] from 18h00 to 21h00.
Stakeholders are therefore urged to submit priority Goods Declarations (bills of entry) and Road Manifests by 17h00 on Friday, 01 October 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
Please note CPS/RCG removed from the scheduled maintenance
| 2021-09-28 | 12:25 | 2021-10-01 | 19:40 | Maintenance | Resolved |
|
An issue is being experienced with submitting Customs Supporting Docs
| 2021-09-19 | 12:40 | 2021-09-19 | 14:08 | Issue | Resolved |
|
An issue is being experienced with submitting Customs Supporting Docs
| 2021-09-16 | 17:20 | 2021-09-16 | 17:45 | Issue | Resolved |
Good Day Everyone,
Please note, there will be systems maintenance at SARS on Friday, 17 September 2021, from 18h00 to 21h00.
The maintenance will affect Manifest Processing [CPS/RCG] from 18h00 to 21h00.
Stakeholders are therefore urged to submit priority Road Manifests by 17h00 on Friday, 17 September 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
| 2021-09-16 | 10:00 | | | Maintenance | Cancelled |
|
Exchange Rates (GESMES message) not sent yet as rates not yet received from SARB
| 2021-09-15 | 13:05 | 2021-09-15 | 17:15 | Issue | Resolved |
|
Exchange Rates (GESMES message) not sent yet as rates not yet received from SARB
| 2021-09-15 | 13:05 | 2021-09-15 | 17:15 | Issue | Resolved |
Good Day Everyone,
Please note, there will be systems maintenance at SARS on Friday , 10 September 2021, from 18h00 to 20h30.
The maintenance will affect Declaration Processing [DPS] from 18h00 to 20h30 and RoadManifest Processing [CPS/RCG] from 18h00 to 20h30.
Stakeholders are therefore urged to submit priority GoodsDeclarations (bills of entry) and Road Manifests by 17h00 on Friday, 10 September 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
| 2021-09-09 | 10:30 | 2021-09-10 | 21:15 | Maintenance | Resolved |
|
Network issues are being experienced at SARS impacting Goods Declarations and Cargo (RCG / CPS) processing.
| 2021-08-30 | 21:35 | 2021-08-30 | 22:20 | Issue | Resolved |
|
An issues is being experienced with Cargo (RCG / CPS) processing
| 2021-08-27 | 09:40 | 2021-08-28 | 18:00 | Issue | Resolved |
Good Day Everyone,
Please note, there will be systems maintenance at SARS on Friday , 27 August 2021, from 18h00 to 20h30.
The maintenance will affect Declaration Processing [DPS] from 18h00 to 20h30.
Stakeholders are therefore urged to submit priority Goods Declarations (bills of entry) by 17h00 on Friday, 27 August 2021 to avoid any delays.
Customs services will be available during maintenance at land border posts should you require any assistance.
Kind Regards,
BUSINESS RELATIONS – CUSTOMS & EXCISE
| 2021-08-26 | 06:40 | 2021-08-27 | 20:45 | Maintenance | Resolved |
|
An issue was experienced with Cargo (RCG / CPS) processing
| 2021-08-19 | 09:32 | 2021-08-19 | 11:29 | Issue | Resolved |
|
An issue was experienced with Cargo (RCG / CPS) responses
| 2021-08-15 | 11:47 | 2021-08-15 | 22:53 | Issue | Resolved |
The NEW SARS EDI Bulletin Board is fully operational 
| 2016-07-08 | 17:30 | | | Information | Information |