New declarations since around 12h00 are processing as per normal.

For those declarations that have a status 39 (Technical Issue), the declarations will continue processing in due course.  Timeline is unfortunately not available at this time.

Should a declaration be critical, it is advised that it is submitted under a new LRN and SARS will assist with cancellation authorisation should this result in a duplication.

Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms& technology infrastructure. To provide clarity & certainty, make it easy for taxpayers & traders to comply with their obligations and building public trust and confidence, our technology assets have to demonstrate the highest levels of availability, robustness and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms &technology infrastructure are available, robust & secure, by performing regular upgrades, enhancements, and maintenance.

Considering the above, SARS Digital platform upgrades are scheduled for Friday, 19 April 2024 from 18h00 to 23h00.

During this time, you may experience intermittent service interruption on our Tax and Customs digital Platforms.

Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness, and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust, and secure, by performing regular upgrades, enhancements, and maintenance.

Considering the above, SARS Digital platform upgrades are scheduled for Friday, 26 April 2024 from 18h00 to 21h00 on Sunday, 28 April 2024.

During this time, you may experience intermittent service interruption on our Tax and Customs Digital Platforms.

Stakeholders are therefore urged to submit priority Goods Declarations (bills of entry) and Road Manifest by Friday, 26 April 2024 @ 14h00.

Achieving our Vision 2024 of a smart,modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, by performing regular upgrades, enhancements and maintenance.

Considering the above, SARS Digital platform upgrades are scheduled for Saturday, 13 April 2024 from 20h00 to 23h30.

We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.

Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.

We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.

Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.

Please note that as from 4 April 2024, the exchange rate for AED will be provided on SARS Website and GESMES messages sent.

Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, by performing regular upgrades, enhancements and maintenance.

Considering the above, SARS Digital platform upgrades are scheduled for Friday, 5 April 2024 from 18h00 to 22h00 and Saturday, 6 April 2024 from 20h00 to 22h00.

Responses (CUSRES messages) to transactions submitted during this time will be delayed, however, arrival and exit management functions are available at land border posts for all released declarations and manifests.

Stakeholders are therefore urged to submit priority Goods Declarations(bills of entry) and Road Manifest by Friday, 5 April 2024 @ 17h00.

An issue is being experienced with some Customs Supporting Documents ID codes resulting in successfully submitted supporting documents not attaching to cases.

This will be evidenced by not receiving a CUSRES 33 confirming the attachment of the token-id as was received on the submission.

The issue is mainly related to the use of Document ID code “TRD”.

If this code was used, please resubmit supporting documents using another code as per the below list.

We apologise for any inconvenience caused.

Please use the codes as listed below until further notice while this is being addressed. We will advise once the issue has been addressed.

The NEW SARS EDI Bulletin Board is fully operational

Test Environment Status

• DPS (Declaration Processing System) Available

• CPS (Cargo Processing System) Available

• E@syFile (Supporting Documents) Available

The last leg of the RLA roadshows will take place in the Free State from 14 - 18 November 2022. Traders in the region may visit the SARS Maseru office any day during this time for assistance with registering on the RLA platform. Slots are available daily from 9:00 – 10:00,11:00 – 12:00 and 13:00 – 14:00.

Venue: SARS Maseru Bridge Boardroom, N12 Road, Ladybrand, Free State

The easier way to do business with Customs and manage your profile “on-board to RLA now”

Link to RLA webpage:  https://www.sars.gov.za/customs-and-excise/registration-licensing-and-accreditation/rla/

Profile user guide: https://www.sars.gov.za/gen-elec-18-g01-how-to-register-for-efiling-and-manage-your-user-profile-external-guide/

Trader Portal  guide: https://www.sars.gov.za/sc-it-03-rla-customs-trader-portal-external-guide/

Useful links:

SARS EDI Message Implementation Guidelines (MIGs)

Manual for Completion of Declarations

Customs Clearance Status Response Codes

RCG Code Lists

RCG Web Page

Supporting Document [E@sy-Doc/Scan/Packager] Utilities