| Description | Date Reported | Time Reported | Date Resolved | Time Resolved | Message Type | Status |
We are experiencing unusually high traffic on eFiling right now. Your experience matters to us.
Thank you for visiting our website.
We sincerely apologize for the disruption in services caused and appreciate your patience and understanding. We will keep you informed of any developments and notify you as soon as the issue is resolved.
Please try again shortly, and we appreciate your patience and understanding.
We are urgently working on making your experience seamless.
Thank you for your continued cooperation.
| 2025-07-07 | 10:25 | | | Issue | In Progress |
We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.
Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.
| 2025-07-02 | 19:05 | 2025-07-02 | 19:44 | Issue | Resolved |
Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness, and security.
In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust, and secure, by performing regular upgrades, enhancements, and maintenance.
Considering the above, SARS Digital platform upgrades are scheduled for:
Friday, 27 June 2025 from 18h00 to 22h00.
During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.
| 2025-06-25 | 16:10 | | | Maintenance | Scheduled |
Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness, and security.
In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust, and secure, by performing regular upgrades, enhancements, and maintenance.
Considering the above, SARS Digital platform upgrades a rescheduled for:
Friday, 20 June 2025 from 18h00 to 22h00.
During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.
| 2025-06-20 | 08:34 | | | Maintenance | Scheduled |
We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.
Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.
| 2025-06-19 | 13:45 | 2025-06-19 | 14:45 | Issue | Resolved |
|
Test Message
| 2024-01-15 | 14:20 | | | Information | Information |
An issue is being experienced with some Customs Supporting Documents ID codes resulting in successfully submitted supporting documents not attaching to cases.
This will be evidenced by not receiving a CUSRES 33 confirming the attachment of the token-id as was received on the submission.
The issue is mainly related to the use of Document ID code “TRD”.
If this code was used, please resubmit supporting documents using another code as per the below list.
We apologise for any inconvenience caused.
Please use the codes as listed below until further notice while this is being addressed. We will advise once the issue has been addressed.
|
CODE LIST 23 - Supporting Document Codes |
|
Document ID |
Document full name |
|
ACW |
Approval confirmation for warehousing |
|
ADD |
SAD 507 additional information / produced document |
|
AGO |
AGOA certificate |
|
BCL |
SAD 505 bond control |
|
CBR |
CBRTA certificate |
|
CLI |
Clearing instructions |
|
CTA |
Certificate A |
|
COO |
DA 59 |
|
DCC |
Duty Credit Certificate (DCC) |
|
DGS |
Dangerous goods |
|
EUR |
EUR1 certificate |
|
GSP |
GSP certificate |
|
HFX |
DA 304 and DA 304A |
|
ICA |
ICASA certificate |
|
INV |
Invoice |
|
IRC |
Import Rebate Credit Certificate (IRCC) |
|
ITP |
ITAC permit |
|
KPC |
Kimberley Process Certificate |
|
LAB |
Labelling requirement |
|
LIT |
Product literature |
|
LOA |
SABS Letter Of Authority (LOA) |
|
OTH |
Other |
|
PKL |
Packing List |
|
PPT |
DA 70 - Provisional payment |
|
SAD |
SADC certificate |
|
SBE |
DA 22 Sight Bill of Entry |
|
SCA |
Stage consignment authorisation |
|
SEA |
DA 73 Special and Extra Attendance |
|
SLS |
Sales contract |
|
TAR |
Tariff determination |
|
TDN |
Transport document |
|
TMP |
DA 65 |
|
TRC |
SAD 502 transit control |
|
VAL |
Value determination |
|
VAT |
VAT 262 |
|
VEC |
VAT Exemption Certificate |
|
WBC |
Weighbridge certificate |
| 2023-11-28 | 08:29 | | | Information | Information |
The NEW SARS EDI Bulletin Board is fully operational 
| 2016-07-08 | 17:30 | | | Information | Information |