Achieving our Vision of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, by performing regular upgrades, enhancements and maintenance.

Considering the above, SARS Digital platform maintenance are scheduled for:

Saturday, 01 February 2025 from 05h00 to 09h00,

Saturday, 01 February 2025 from 20h00 to 00h00.

During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.

Responses (CUSRES messages) to transactions submitted during the evening will be delayed, however, arrival and exit management functions are available at land border posts for all released declarations and manifests.

Stakeholders are therefore urged to submit all Goods Declarations (bills of entry) and Road Manifest, especially those deemed priority, by Saturday, 01 February 2025 @ 19h00.

We are currently experiencing intermitted disruptions on our Customs Processing Platform where AS2 and AS3 connectivity is affected.

Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.

Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, byperforming regular upgrades, enhancements and maintenance.

Considering the above, SARS Digital platform maintenance is scheduled for: Friday, 24 January 2025 from 18h00 to 22h00,

During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.

We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.

Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.

Further Information with respect to scheduled maintenance:

Friday,17 January 2025 from 18h00 to 21h00,

        Impacting Declaration processing as well as Arrival and Exit Processing at Land Borders

Saturday,18 January 2025 from 16h00 to 19h00.

        Impacting Customs Supporting Documents

Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.

In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, by performing regular upgrades, enhancements and maintenance.

Considering the above, SARS Digital platform maintenance is scheduled for:

Friday, 17 January 2025 from 18h00 to21h00,  Done 21h08

Saturday, 18 January 2025 from 16h00to 19h00.

During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.

Responses (CUSRES messages) to transactions submitted during this time will be delayed.

Stakeholders are therefore urged to submit all Goods Declarations (bills of entry) and Road Manifest, especially those deemed priority, by Friday, 17 January 2025 @ 17h00.

Due to an increase in online import volumes, combined with some updates to our processing requirements for DA306, there may be a slight delay in receiving responses at this time.

Please rest assured that everything is on track, and there are no issues with your message. Our team is working diligently to ensure that we meet our high standards for accuracy and timeliness while adapting to these changes.

We truly appreciate your patience and understanding as we work to provide you with the best service possible.

An issue is being experienced with some Customs Supporting Documents ID codes resulting in successfully submitted supporting documents not attaching to cases.

This will be evidenced by not receiving a CUSRES 33 confirming the attachment of the token-id as was received on the submission.

The issue is mainly related to the use of Document ID code “TRD”.

If this code was used, please resubmit supporting documents using another code as per the below list.

We apologise for any inconvenience caused.

Please use the codes as listed below until further notice while this is being addressed. We will advise once the issue has been addressed.

The NEW SARS EDI Bulletin Board is fully operational

Useful links:

SARS EDI Message Implementation Guidelines (MIGs)

Manual for Completion of Declarations

Customs Clearance Status Response Codes

RCG Code Lists

RCG Web Page

Supporting Document [E@sy-Doc/Scan/Packager] Utilities

Test Environment Status

• DPS (Declaration Processing System) Available

• CPS (Cargo Processing System) Available

• E@syFile (Supporting Documents) Available