Description | Date Reported | Time Reported | Date Resolved | Time Resolved | Message Type | Status |
Achieving our Vision 2024 of a smart, modern SARS withunquestionable integrity that is trusted and admired is of paramountimportance. Pivotal to the delivery of our vision are our digital platforms andtechnology infrastructure. To provide clarity and certainty, make it easy fortaxpayers and traders to comply with their obligations and building publictrust and confidence, our technology assets must demonstrate the highest levelsof availability, robustness and security.
In accordance with our Vision andStrategic Objectives, which include modernising our systems to provide Digitaland Streamlined online services, we are hard at work ensuring that our digitalplatforms and technology infrastructure are available, robust and secure, byperforming regular upgrades, enhancements and maintenance.
Considering the above, SARS Digital platform maintenance isscheduled for: Friday, 24 January 2025 from 18h00 to 22h00,
During this time, you may experience intermittent serviceinterruption on our eFiling, Tax and Customs Digital Platforms.
| 2025-01-23 | 08:29 | | | Maintenance | Scheduled |
Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.
In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, byperforming regular upgrades, enhancements and maintenance.
Considering the above, SARS Digital platform maintenance is scheduled for: Friday, 24 January 2025 from 18h00 to 22h00,
During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.
| 2025-01-23 | 08:29 | | | Maintenance | Scheduled |
We are currently experiencing intermitted disruptions on our Customs Processing Platform in which responses (CUSRES Messages) are delayed. Traders are requested not to resubmit declaration which are awaiting responses.
Our teams are working around the clock to bring the Customs Processing Platform back to the robustness that renders responses within seconds.
| 2025-01-21 | 08:30 | 2025-01-21 | 22:00 | Issue | Resolved |
Further Information with respect to scheduled maintenance:
Friday,17 January 2025 from 18h00 to 21h00,
Impacting Declaration processing as well as Arrival and Exit Processing at Land Borders
Saturday,18 January 2025 from 16h00 to 19h00.
Impacting Customs Supporting Documents
| 2025-01-17 | 10:28 | 2025-01-18 | 18:23 | Information | Resolved |
Achieving our Vision 2024 of a smart, modern SARS with unquestionable integrity that is trusted and admired is of paramount importance. Pivotal to the delivery of our vision are our digital platforms and technology infrastructure. To provide clarity and certainty, make it easy for taxpayers and traders to comply with their obligations and building public trust and confidence, our technology assets must demonstrate the highest levels of availability, robustness and security.
In accordance with our Vision and Strategic Objectives, which include modernising our systems to provide Digital and Streamlined online services, we are hard at work ensuring that our digital platforms and technology infrastructure are available, robust and secure, by performing regular upgrades, enhancements and maintenance.
Considering the above, SARS Digital platform maintenance is scheduled for:
Friday, 17 January 2025 from 18h00 to21h00, Done 21h08
Saturday, 18 January 2025 from 16h00to 19h00.
During this time, you may experience intermittent service interruption on our eFiling, Tax and Customs Digital Platforms.
Responses (CUSRES messages) to transactions submitted during this time will be delayed.
Stakeholders are therefore urged to submit all Goods Declarations (bills of entry) and Road Manifest, especially those deemed priority, by Friday, 17 January 2025 @ 17h00.
| 2025-01-15 | 11:42 | 2025-01-18 | 18:23 | Maintenance | Resolved |
Due to an increase in online import volumes, combined with some updates to our processing requirements for DA306, there may be a slight delay in receiving responses at this time.
Please rest assured that everything is on track, and there are no issues with your message. Our team is working diligently to ensure that we meet our high standards for accuracy and timeliness while adapting to these changes.
We truly appreciate your patience and understanding as we work to provide you with the best service possible.
| 2025-01-10 | 10:30 | | | Issue | In Progress |
Test Message
| 2024-01-15 | 14:20 | | | Information | Information |
An issue is being experienced with some Customs Supporting Documents ID codes resulting in successfully submitted supporting documents not attaching to cases.
This will be evidenced by not receiving a CUSRES 33 confirming the attachment of the token-id as was received on the submission.
The issue is mainly related to the use of Document ID code “TRD”.
If this code was used, please resubmit supporting documents using another code as per the below list.
We apologise for any inconvenience caused.
Please use the codes as listed below until further notice while this is being addressed. We will advise once the issue has been addressed.
CODE LIST 23 - Supporting Document Codes |
Document ID |
Document full name |
ACW |
Approval confirmation for warehousing |
ADD |
SAD 507 additional information / produced document |
AGO |
AGOA certificate |
BCL |
SAD 505 bond control |
CBR |
CBRTA certificate |
CLI |
Clearing instructions |
CTA |
Certificate A |
COO |
DA 59 |
DCC |
Duty Credit Certificate (DCC) |
DGS |
Dangerous goods |
EUR |
EUR1 certificate |
GSP |
GSP certificate |
HFX |
DA 304 and DA 304A |
ICA |
ICASA certificate |
INV |
Invoice |
IRC |
Import Rebate Credit Certificate (IRCC) |
ITP |
ITAC permit |
KPC |
Kimberley Process Certificate |
LAB |
Labelling requirement |
LIT |
Product literature |
LOA |
SABS Letter Of Authority (LOA) |
OTH |
Other |
PKL |
Packing List |
PPT |
DA 70 - Provisional payment |
SAD |
SADC certificate |
SBE |
DA 22 Sight Bill of Entry |
SCA |
Stage consignment authorisation |
SEA |
DA 73 Special and Extra Attendance |
SLS |
Sales contract |
TAR |
Tariff determination |
TDN |
Transport document |
TMP |
DA 65 |
TRC |
SAD 502 transit control |
VAL |
Value determination |
VAT |
VAT 262 |
VEC |
VAT Exemption Certificate |
WBC |
Weighbridge certificate |
| 2023-11-28 | 08:29 | | | Information | Information |
The NEW SARS EDI Bulletin Board is fully operational
| 2016-07-08 | 17:30 | | | Information | Information |